Contact us
Questions about sleepwear, bedding, your order or delivery? We are happy to help.
Send your product, sizing or order question using the form. Include the product name or order number so the team can help.
For order enquiries, include your order number and checkout email address. You can also check the Order Tracking page.
Company information
Full, transparent business details, so you always know exactly who you are buying from.
- Company nameSilk Pyjamas Company, a division of Caruso Consulting Co Ltd
- Company registration (Thailand)0765554000332
- New Zealand administration8 Commerce Street, Auckland CBD, Auckland 1010, New Zealand
- Phone+66 (0) 98 391 3877
- Emailtheteam@silkpyjamas.co.nz
Orders of NZ$75 or more after discounts qualify for free standard delivery (a flat NZ$25 applies under NZ$75). See Refunds & Returns and Shipping for the full details.
Frequently asked questions
How do I ask about an order?
Email us with your order number and checkout email address, or use the form above.
What does delivery cost?
Delivery is free on orders of NZ$75 or more, and NZ$25 below that.
Can I visit a showroom?
No. We sell online only.
How do I arrange a return?
Contact us with your order details and read our Refunds and Returns policy.