How can I contact customer support?

You can reach us via email at theteam@customersupport.care or through our AI chat.

How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping details and payment information.

When will I receive my refund?

Refunds are processed within 24-48 hours after the returned item is received and inspected.

WHAT CURRENCY ARE THE PRICES DISPLAYED IN?

All of our prices are displayed in $NZD – New Zealand Dollars

How do I start a return?

Visit our Returns Center https://gutterguards.net.nz/terms-conditions/returns-policy or contact customer support to initiate the process.

DO YOU HAVE A SHOP LOCATION?

We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.

What is your return policy?

We offer a 15-day return window on most items. Products must be unused and in original packaging.

WHAT ARE YOUR DELIVERY OPTIONS AND HOW LONG WILL IT TAKE?

NEW ZEALAND: Free delivery, 5-7 days Other countries: Free delivery, 7-10 days OUR DELIVERY PARTNERS

I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@customersupport.care

WHICH PAYMENT METHODS ARE ACCEPTED?

We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.

Is my personal information secure?

Yes, we use industry-standard encryption and secure payment gateways to protect your information.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link.

Can I modify or cancel my order after it's placed?

Orders can only be modified or canceled within 1 hour of placement. Please contact our support team as soon as possible.

HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows for faster checkout and order tracking.

DO I GET A RECEIPT FOR MY ORDER?

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

My husband likes to open the curtains and blinds because we live up several stories high… and even at night if the moon is shining it gets bright in our bedroom, not anymore they work great good night….. ps sweet dreams

Silk Sleeping Mask | Silk Eye Mask | Mulberry Silk Eye Cover

A natural silk eye mask, sleep aid & eye relaxer, crafted from pure 100% organic mulberry silk

Using high quality mulberry silk fabric, we remastered the eye mask to be ultra-smooth on both sides thus indulging your eyes every second of your sleeping. 100% Natural 19 Momme Silk

Sale!

Original price was: $59.Current price is: $39.

INCLUDES FREE FAST DELIVERY ACROSS NEW ZEALAND ON ALL ORDERS OVER $75+ (Save $25)

Perfectly fitted to your face due to the flexible design, you will wake up energized even after a bad night sleep

Made to our exacting standards to provide the ultimate combination of shine, thickness, softness, and durability

DUE TO CURRENT DEMAND PLEASE ALLOW 5-7 DAYS DELIVERY
Direct To Your Door - All Across New Zealand

Original price was: $59.Current price is: $39.

BEAUTY SLEEP & ANTI-AGING

The friction-free texture gently interacts with your skin, helping protect the delicate facial skin around your eyes by preventing imprints from bedding that could cause creases and wrinkles; Silk naturally hydrates the skin while you sleep, reducing the look of dark circles

IDEAL for DRY-EYE SUFFERERS

Cooling fiber of silk lets healthy oxygen flow while keeping dry air and allergenic particles out, and also prevents excess heat from being trapped, unlike memory foam contoured eyemasks, which may interrupt sleep

ANTI-IRRITATION & HYPOALLERGENIC

Odour-free, colourfast and non-toxic dyes; Lightweight and no heavy feelings on your eyeballs. Pure silk touches your face, making the blindfold a best gift for women and men with sensitive eyes or skin conditions like eczema

100% COVERAGE & TOTAL BLACKOUT

Deep tear drop design of the nose part prevents light from leaking in. Interior extra layer for completely light-blocking properties. Comfortable to all face sizes. Our bodies are designed to produce melatonin (sleepy hormone) in response to darkness. Whether travel or home use, this eyeshade help you wake feeling refreshed and rejuvenated day or night

FULLY ADJUSTABLE

Expand from 40cm to 70cm in circumference, One-Size-Fits-All. Large, easy-to-adjust loop won’t snag hair. The plastic clip sits at the back of your head, not rubbing against your ears, ideal for side sleepers

Is it good to sleep with a silk mask?

A silk eye sleeping mask can provide added protection to the delicate skin around the eyes, especially if you tend to flip from side to side a lot in the night. If you put on eye cream before bed, an eye mask helps keep it in place.

Silk eye masks helps skin stay hydrated

Dry skin needs all the help it can get to hang onto moisture — especially in the winter months when dry air is already working against you.

A silk sleeping mask is ultra-smooth, slippery surface means it is less likely to absorb moisture as your skin stays pressed up against it.

Compare that to a cotton, which is more porous and absorbent by nature and may actually pull hydration from your skin.

Silk sleep mask can be less likely to irritate sensitive or acne-prone skin

If your face often gets red or inflamed or if you have eczema or severely dry skin on your body, any type of friction will exacerbate the problem.

Silk masks for sleeping allows skin to glide and slip gently across the fabric as you move, reducing the chance of irritation.

Friction can also trigger or make acne worse, so a silk mask is a smart choice, silk is much more gentle against skin.

If you want or need the added protection of a surgical- or medical-type mask, she suggests wearing a silk one underneath.

Frequently Asked Questions

How can I contact customer support?

You can reach us via email at theteam@customersupport.care or through our AI chat.
How do I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping details and payment information.
When will I receive my refund?

Refunds are processed within 24-48 hours after the returned item is received and inspected.
WHAT CURRENCY ARE THE PRICES DISPLAYED IN?

All of our prices are displayed in $NZD – New Zealand Dollars
How do I start a return?

Visit our Returns Center https://gutterguards.net.nz/terms-conditions/returns-policy or contact customer support to initiate the process.
DO YOU HAVE A SHOP LOCATION?

We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.
What is your return policy?

We offer a 15-day return window on most items. Products must be unused and in original packaging.
WHAT ARE YOUR DELIVERY OPTIONS AND HOW LONG WILL IT TAKE?
NEW ZEALAND: Free delivery, 5-7 days

Other countries: Free delivery, 7-10 days

OUR DELIVERY PARTNERS
I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day.

Support Team: theteam@customersupport.care
WHICH PAYMENT METHODS ARE ACCEPTED?

We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.
Is my personal information secure?

Yes, we use industry-standard encryption and secure payment gateways to protect your information.
How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link.
Can I modify or cancel my order after it's placed?

Orders can only be modified or canceled within 1 hour of placement. Please contact our support team as soon as possible.
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account allows for faster checkout and order tracking.
DO I GET A RECEIPT FOR MY ORDER?

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

What is a Silk Sleeping Mask?

A Silk Sleeping Mask is a luxurious and soft eye mask crafted from high-quality silk fabric, designed to create a comfortable and relaxing environment for better sleep.

What is a Silk Eye Mask?

A Silk Eye Mask, also known as a Silk Sleeping Mask, is a delicate and soothing accessory that covers the eyes during sleep, helping to block out light and promote a restful sleep.

How does a Mulberry Silk Eye Cover differ from a Silk Sleeping Mask?

A Mulberry Silk Eye Cover and a Silk Sleeping Mask are essentially the same thing, but the term “Mulberry Silk Eye Cover” emphasizes the use of premium mulberry silk material.

What are the benefits of using a Silk Eye Mask?

Using a Silk Eye Mask offers benefits such as blocking out light to create a dark sleep environment, reducing distractions, and promoting relaxation for a deeper sleep.

Can a Silk Sleeping Mask improve sleep quality during travel?

Yes, a Silk Sleeping Mask can be especially beneficial during travel, as it helps create a comfortable sleep space even in bright or unfamiliar surroundings.

Are Silk Eye Masks suitable for sensitive skin?

Yes, Silk Eye Masks are gentle on the skin due to the softness of silk, making them suitable for those with sensitive skin or skin conditions.

Can a Mulberry Silk Eye Cover help reduce the appearance of under-eye puffiness?

Yes, a Mulberry Silk Eye Cover can help reduce the appearance of under-eye puffiness by gently applying light pressure and minimizing the exposure to light that can contribute to puffiness.

How do I clean and maintain my Silk Sleeping Mask?

To clean and maintain your Silk Sleeping Mask, refer to the care instructions provided by the manufacturer, which may involve gentle hand washing and avoiding harsh detergents.

Do Silk Eye Masks come with adjustable straps?

Yes, many Silk Eye Masks come with adjustable elastic straps, allowing you to customize the fit for your head and ensuring that the mask stays in place while you sleep.

Can using a Mulberry Silk Eye Cover contribute to a more restful sleep experience?

Absolutely, using a Mulberry Silk Eye Cover can contribute to a more restful sleep experience by creating a comfortable and soothing sleep environment, helping you to relax and sleep better.